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By using this site you agree that True North Home Services, True North Spraying Services Inc. & truenorthservices.ca are not liable or responsible for injury and/or any liability damages that may be caused by another Independent Contractor and/or any Contractor advertising on this site that you may hire for there services or receive free advise from.
Delivery: of completed items must be completed within 5 days of notification of completion,
Other wise a $5 per day storage charge will be levied for up to 5 days, after 5 days the rate
rises to $10 per day and an additional charge of $100 plus any and all legal expenses will be applied for administration.
No additional charges will be applied due to True North being unable to deliver.
Items left for more then 60 days will be disposed of at the owner’s expense & all charges and amounts due for work completed on the furniture shall be due upon request.
Warranty Info & Disclaimer:
Once Items are picked up Deposits are non-refundable, this covers the expenses of pickup & delivery should you change your mind after we have gone to the expense of picking the items up.
Due to circumstances and/or conditions that may be beyond our control, like but not limited to the current condition* (see below) of any given piece to be sprayed, resprayed, refinished or finished, the workmanship warranty is limited to 90 days from the date of delivery of sprayed items unless otherwise expressed in writing at the time of quoting by True North Home Services & True North Spraying Services Inc.
You must provide details of your request for any warranty work you believe you need and allow any agreed upon warranty work to be completed within a 21 day period following the subsequent agreement on our part to correct any deficiency. After 21 days your warranty on that defect will expire and no repair will be completed by us at NO COST to you.
The definition by us of current condition* is described as items that may or may not have been:
1. Contaminated by chemicals, foods, grease, ink or any item or liquid that may have penetrated the current finish and/or reached the wood or material, this may not have been visible however can shorten the lifespan of a new finish. Any contamination not seen by you and/or True North Home Services & True North Spraying Services Inc. that would be beyond our control.
2. Reflective of the style and physical condition of any given piece prior to having been worked upon including but not limited to: Dings, Dents, Scratches, over sanding, under sanding, machine marks, wood chip out, knots, type of material used in construction, quality of assembly and anything as it relates to and could effect the ability of getting an even sheen and bonded spray that will last. Any current physical conditions of items that are present and noticed by True North Home Services & True North Spraying Services Inc. are NOT repaired by us or pointed out to customers unless a noticeable defect that would effect the ability to use the item, and/or effect our ability to spray the item and/or cause us to have a safety concern and notice the damage or concern prior to providing any service on that piece. Customers requiring repairs must ask for and have any repairs quoted for and provided for on the quote then subsequent final invoice for any warranty to be implied or valid on said repairs. We are not responsible for any workmanship or physical defects present prior to the pickup of said items.
